There is an important update available for the Cineplex Store application on your Samsung Smart TV. If you are having difficulty completing a purchase, please ensure you have updated to the latest version of the application. Your Samsung Smart TV manual provides detailed instructions on how to update the application. If there are no updates available for the Cineplex Store application on your TV and you are still unable to complete a purchase, please contact Cineplex Guest Services for assistance on 1-800-333-0061. Thank you for being a valued Cineplex Store guest!