Devices

Mobile & Tablet

  • Android Smart Phones and Tablets
  • iOS Smart Phones and Tablets

At this time due to licensing restrictions, we do not support Airplay/Mirroring with your Apple Device. This includes using an external cable from your Apple device to another display.

PC & Mac

Watch or download movies from the Cineplex Store on your PC and Mac.

System Requirements

You can use our HTML5 player or Silverlight plug-in to watch movies from the Cineplex Store on your PC and Intel-based Mac. Please review the below table for Silverlight plug-in system requirements. Where indicated, we suggest only using Chrome.

Attn. Windows customers: Effective January 12, 2016 Microsoft will only provide support and security updates to Internet Explorer 11 and Microsoft Edge browsers. To learn more, please visit Microsoft.

IE 11 IE 10 IE 9 Firefox 12+ Safari 4+ Chrome 12+
Windows 10 - - - -
Windows 8.1 Please use Chrome - -
Windows 8 Desktop Please use Chrome - -
Windows 7 Please use Chrome Please use Chrome - -
Mac OS 10.5.7+ - - -

Installing Silverlight on your Computer

1.

Silverlight instructions step 1 visual

Using Internet Explorer or Firefox, login to your Cineplex Store account, and from the "My Content" screen, select a movie and click the watch button

2.

Silverlight instructions step 2 visual

A pop-up screen will appear, and you will be prompted to install the Microsoft Silverlight plug-in. Click Install Silverlight"

3.

Silverlight instructions step 3 visual

Install Silverlight onto your PC or Intel-based Mac. Once the install has completed, close and reopen your browser

4.

Silverlight instructions step 4 visual

Login to your Cineplex Store account, and from the "My Content" screen, select a movie and start watching!

See how to install Silverlight on your Computer

If you run into any issues during the Silverlight installation, see Microsoft's Silverlight Installation Support Article.

TV

  • LG Smart TVs from 2012 or later
  • Samsung Smart TVs from 2013 or later with Smart Hub

On LG Smart TVs, launch LG Smart World, click New, and download the Cineplex Store app.

Xbox

  • Available on Xbox 360 and now Xbox One!
  • Stream movies from your Cineplex Store account
  • Buy and rent movies from www.cineplexstore.com

Roku

Control your Roku player from your mobile device using a free application from iOS and Android.


On Your Roku:

  1. Add the Cineplex Store found in the Roku Channel Store's Movies and TV section.
  2. Open the Cineplex Store Channel. You will be asked if you are already a Cineplex Store customer. Click Yes and your Rendezvous code will appear.

On Your Computer:

  1. Go to www.cineplexstore.com/roku
  2. Enter a name for your device. It can be anything you want.
  3. Enter your Rendezvous code exactly as it appears.
  4. Click Activate Device.

On Your Roku:

A Congratulations screen appears confirming successful registration. Click Get Started to starting enjoy the Cineplex Store on your Roku!

See how you can link Roku to your Cineplex Store Account

Chromecast

Cast HD-quality movies from the Cineplex Store to your TV using a Phone, Tablet or Laptop.

System Requirements

Phone/Tablet:

  • iPhone/iPad/iPod Touch with iOS 7.0 or later
  • Android Phone/Tablet with Android 2.3 or later
  • Casting from the mobile Chrome Browser for Android and iOS not currently supported by Chromecast

Laptop:

  • Windows 7 or later
  • Mac OS X 10.7 or later
  • Chrome OS
  • Casting web video requires recent Laptop with above OS release or later, the Chrome Browser for Desktop, and strong Wi-Fi

Cast from your Phone or Tablet

1.

Cast from phone or tablet instructions visual 1

Download the latest Cineplex Store app on your iPhone, iPad, Android Phone or Tablet

2.

Cast from phone or tablet instructions visual 2

Connect your Phone or Tablet to the same Wi-Fi network as your Chromecast

3.

Cast from phone or tablet instructions visual 3

Open the Cineplex Store app on your Phone or Tablet and from your "My Library" screen, touch the cast icon; OR

4.

Cast from phone or tablet instructions visual 4

Start watching a movie on your Phone or Tablet and touch the cast icon to watch on your TV

Or, watch the video instructions below:

See how you can cast from your Phone or Tablet


Cast from your Laptop

1.

Cast from laptop instructions visual 1

Open the Chrome browser and install the Google Cast extension

2.

Cast from laptop instructions visual 2

Connect your Laptop to the same Wi-Fi network as your Chromecast

3.

Cast from laptop instructions visual 3

Sign into your Connect account and click the Chrome cast icon; OR

4.

Cast from laptop instructions visual 4

Within "My Library" select a movie title and click the cast button to start watching!

See how you can cast from your Laptop

Need more help? Check out the Chromecast Help Centre!