FAQ

Customer Service

Question: Where can I find the answers to my questions?

1. Question: Where can I find the answers to my questions?

Answer:

Cineplex.com is committed to your shopping and service satisfaction. We've made it easy for you to get answers to your questions. Below you will find links to our most commonly asked questions.

Customer Service

Shipping and Returns

Billing and Payment Methods

Reviewing or Changing Orders

Order and Account Status

If you still need some help, you can contact us by email at storehelp@cineplex.com or by calling us at 1800 333 0061 (option 8) between 8:30 am and 10:00.pm E.T. Monday to Friday and 9am and 5pm E.T weekends and statutory holidays. We will respond to your inquiry within 24 business hours.

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